Yeah, GoDaddy seems to like to try to integrate tools into their service that don’t always work correctly. Hence, why I test them out all the time and I am constantly let down by GoDaddy. WordPress managed hosting is supposed to be easy. But, when it’s not why would you even want to use it.

As far as the live chat goes it is yet another “GoDaddy hassle”. Sometimes it works, sometimes it doesn’t. Never seems to work when you really need them.

I would suggest just leaving GoDaddy. You could show them this post, but doubt they really care enough to address the problem. I have asked them to drop by and leave a comment. They never did.

But, seriously don’t do business with them. It will save you some you some hassles and trouble.

GoDaddy told me “sometimes it does not work” and that I’d need to move the site manually. Totally unacceptable. I use that hosting because of the migration tools and the ability to use a temp URL as a staging area to test everything before pulling the trigger.

Over 10 years of hosting client sites on GoDaddy and recommending it to clients, I don’t host, and this is how I get treated.

The support person was about as smart as a rock….no offense to rocks everywhere.

Hopefully, it goes smoothly.

This memory increase is NOT available for the wordpress only hosting though. Only on their linux hosting pack. Which is a shame, as right now (yes, literally waiting for 31 minutes on ‘chat’ waiting for GoDaddy support!) I cannot use my tried and tested migration tool to transfer a single site! So far, I’m not happy!!!

Nope, I was trying to migrate from InMotion to GoDaddy. I just ended up using WP Clone, though. Not worth the hassle to go back and forth with them. I tried to get help from them, but they didn’t do much of anything.

Similar issue. Except mine was “Invalid FTP user name or password”. I could connect by FileZilla with the FTP info given. Even spent an hour on the phone with GoDaddy support where they tried to do the same. No luck. They couldn’t even connect by FileZilla though. So I think it must be some kind of firewall / port issue on their side.

By chance, were either of you trying to migrate from WP Engine? I was attempting to move a dev site from my WP Engine account to GoDaddy, and it’s all been a horrible mess. WP Engine allows no “backup” plugins for security reasons, and GoDaddy’s migration “too” doesn’t work. So in the end, I just had to do the whole thing manually <- after hours of wasted attempts doing and troubleshooting the "easy" way.

GoDaddy is GoDawful.

No problem 🙂

Same experience 🙁 Thx for the clarification

No GoDaddy pretty much just told me, sorry it doesn’t work. However, they did give me an email address to contact: smsupport@godaddy.com

Got to love the canned responses you get from them, though. And, they wonder why so many webmasters don’t speak too highly of them for web hosting. You could always use WP Clone.

I found that if you want something done, it’s best to just do it yourself when dealing with GoDaddy.