There are a countless number of web hosting companies for webmasters to choose from. GoDaddy gets a lot of publicity since they are the most popular domain registrar. A lot of webmasters opt to host with them because they also offer web hosting plans. GreenGeeks, on the other hand, doesn’t get as much publicity, but they do allow you to purchase domain names with them and host with. In this article, I am going to be comparing the two companies GoDaddy and GreenGeeks.
First, GoDaddy has over 13 million customers worldwide. They became very popular in 2007 after they ran a series of Super Bowl ads which were thought to be quite sexist. Love them or hate them they are very successful in their marketing. Since then, I have acquired tons of GoDaddy web hosting reviews where webmasters rate and leave comments based on their experience with the company.
GreenGeeks, on the other hand, has 35,000 customers worldwide. They have been growing steadily since 2007 and have become recognized as a Fortune 500 company. GreenGeeks has been in business for 7 years. They have 300,000 websites that are hosted on their servers and are actually a “green” company which has replaced 615,000 KWH/per year. I have acquired a small amount of GreenGeeks web hosting reviews from various webmasters that rate and also leave comments about the company.
Depending on what kind of website you need you’re always going to have to pick a company that is going to be able to support whatever you need. This is where it is imperative that you pick the right plan to meet your website’s needs. Since this article is about shared hosting plans between GoDaddy and GreenGeeks I am going to go over their plans down below and show you the features and prices:
As you can see GoDaddy does offer 3 different shared hosting plans for you to choose from. Their prices on their Economy plan are $4.99/month but goes up to $6.99/month, their Deluxe plan is $5.99/month but goes up to $8.99/month, and their Ultimate plan is $7.99/month but goes up to $14.99/month. This means that once your contract ends with them you can expect to pay 2,3, or 7 dollars each month you host with them.
I should note that they both do use the words “unlimited bandwidth hosting,” which I don’t like. It’s really just a sales pitch.
Here is a breakdown of the prices depending on the billing you set up:
|3 month||1 month||1 months||1 month|
|12 months||12 months||12 months||12 months|
|24 months||24 months||24 months||24 months|
|36 months||36 months||36 months||36 months|
GreenGeeks on the other hand does not raise your price based on your contract. You’re never going to see the words starting at $3.96, but once you renew it’s now a new price. I should note that there is a $15 setup fee with GreenGeeks. As you can see this does often make GreenGeeks cheaper though.
So which one is better in terms of price? Well that depends if you want to pay monthly GoDaddy is cheaper on their Deluxe plan. There isn’t an option to pay monthly with Economy, and their Ultimate plan is more expensive by $5/month. Also, if you pay yearly, bi-monthly, and every three years GoDaddy’s plans are cheaper for the first plan but substantially higher for their Deluxe and Economy plans. As I noted above the price does go up with GoDaddy when you renew your contract with them though.
Companies reputations are important when you’re deciding which hosting company to go with. You’re in luck because I have done some research on both GreenGeeks and GoDaddy. From the chart down below you can quickly see how they stack up against each other:
This chart shows what their rating look like on 3 other popular web hosting review sites. You can clearly see that GreenGeeks gets better reviews.
Performance and Servers
GoDaddy and GreenGeeks both offer SSD hosting. This is a good thing as the industry has been moving this way for years now. These are 50 times more efficient than solid state drives. I have always been a fan of companies that use SSD. It makes our websites load faster which does help the user experience. There is nothing worse than a website that takes forever to load.
There is a huge difference in server load for shared hosting, though. I have had speculations for years that GoDaddy oversells their shared servers. Meaning that they put several thousand sites on a single shared server. You might find this article that iThemes wrote on GoDaddy overloading their servers.
GreenGeeks, on the other hand, isn’t as big as GoDaddy, but they don’t try to cram so many websites on a shared server. If you would like to check the other sites that are hosted on your server go to https://www.yougetsignal.com/tools/web-sites-on-web-server/ or https://www.tcpiputils.com/domain-neighbors and it will tell you what other sites are hosted on that server.
GreenGeeks and GoDaddy both do have locally based customer support. For GreenGeeks, they do have support in both the United States and Canada. This makes them great for the United States and Canadian based webmasters. If you are in Europe, Asia, or Australia they might not be the best fit for your site’s needs.
GoDaddy does have support that is located in the United States (Arizona, California, Iowa, and Washington). They do have support located in Asia, Europe, and India. This does make them appeal to webmasters that are located all around the world.
As far as customer support goes, GoDaddy has telephone support. This does take 20-30 minutes to get in contact with an agent. You first need to give them your pin number so make sure you have that on file. Then they will transfer you to the correct department. With GreenGeeks, they do have customer support, and it takes about 5 minutes to get in contact with them.
For support tickets, GoDaddy and GreenGeeks are about the same. Both companies usually get back with you in 8 hours or less. I have tested this many times, and I am happy with both of them.
Live chat is the biggest difference between GoDaddy and GreenGeeks. I have contacted GoDaddy a number of times through their live chat. Sometimes it takes 5 minutes to get in contact with an agent. Other times it will take 45 minutes to get in contact with them. With GreenGeeks I have contacted them on live chat a number of times and it never taken over 5 minutes.
I really feel that GreenGeeks has much better customer support. For one, they answer you quicker, and I feel they are technically superior to GoDaddy. GoDaddy seems quick to get you off the phone and live chat. Sometimes they just point you to an article that they have written. With GreenGeeks, I feel they give you much better help and will walk you through a different task.
If you are on a tight budget at a glance, GoDaddy may appear to be cheaper in the beginning, but as you renew your contract, it becomes even more expensive than GreenGeeks. Both of these providers do allow you to pay monthly and I do like how GoDaddy does allow you to pay 3 months at a time on their Deluxe and Ultimate plans. However, GreenGeeks will allow you to pay monthly with their one and only shared plan.
I really believe GreenGeeks is a better option than GoDaddy. They might not be as big as GoDaddy, but I have hosted with both of these companies and have had lots of problems with GoDaddy over the years. GreenGeeks, on the other hand, has not been problematic at all. They do both offer SSD hosting, but the big difference is many websites they allow on a shared server. It has been widely reported that GoDaddy oversells their servers thus hindering the performance of your site. But, one of the most noticeable differences between GoDaddy and GreekGeeks is customer support. With GoDaddy, the support isn’t always the best. For telephone support, it takes about 20-30 minutes to get in touch with an agent. With GreenGeeks it takes under 5 minutes. Support tickets are slower with GoDaddy than GreenGeeks. Live chat is problematic with GoDaddy. Sometimes it loads quickly (5 minutes), but other times you’re going to have to wait 20-45 minutes to get in contact with someone from GoDaddy. GreenGeeks is very quick to respond on live chat which only takes 2 minutes.
GreenGeeks gets much better feedback on tbwhs.com and 3 other web hosting review sites. I have personally tried out both services and see some major differences in the two companies which I have addressed in this article. All and all, go with GreenGeeks vs. GoDaddy for your shared hosting needs. They are a much better quality host. However, if you do have experience with either one of them, I would like to hear from you. Please leave your comments down below.